Epigenetics refers to changes in gene activity that do not alter the DNA sequence but can affect gene expression. These changes are influenced by various factors such as lifestyle, environment, and age. Understanding epigenetics allows us to see how external factors can impact our genetic code and overall health.

A biological age test measures the age of your cells and tissues, which can differ from your chronological age. It provides insights into your overall health and can help predict the risk of age-related diseases. By tracking your biological age, you can see how lifestyle changes affect your health over time.

You can purchase a TruDiagnostic test kit directly from our website. Simply choose the subscription that works best for you, or purchase a single test to try it out.

Each test kit comes with detailed instructions and all the necessary tools to collect a sample at home. You will either use a small lancet to prick your finger and collect a few drops of blood on a provided blood spot card or the Tasso device to easily collect blood from your arm. The process is simple and minimally invasive.

After collecting your sample, use the prepaid shipping label included in your kit to send it back to our lab. Ensure the sample is properly sealed and packaged as per the instructions.

Your results will typically be ready 2-3 weeks after our lab receives your sample. In some cases, due to our strict quality control standards, a sample may need to be retested. If this happens, processing may take up to 2 additional weeks. You’ll receive an email notification when your results are available, and you can access them through our secure online portal.

To ensure the highest accuracy, we follow strict quality standards, and it’s normal for some samples to require retesting. If this happens, processing may take up to two additional weeks.
A sample may fail due to:

• Insufficient blood sample – Not enough saturation for accurate testing.
• Low DNA yield – The sample doesn’t contain enough extractable DNA.
• Contamination or dilution – External factors affecting sample integrity.

If your sample fails, we will automatically rerun it twice. If it still does not meet our quality standards, our customer support team will contact you to discuss next steps. In some cases, a replacement kit may be needed, with a $20 fee depending on the reason for failure. If the issue is due to a lab error, we will provide a replacement at no cost.

Your report will include detailed information on your biological age, pace of aging, and insights into specific health markers. It will also provide personalized recommendations for lifestyle changes to improve your health and potentially reduce your biological age.

Our tests are developed in collaboration with leading academic institutions and are based on cutting-edge research. We measure over hundreds of thousands of CpG locations on your DNA to provide highly accurate and reliable results.

Yes, we recommend testing every three months to monitor how lifestyle changes affect your biological age. This allows you to see the impact of your health interventions and make adjustments as needed.

TruAge is our most comprehensive test, offering an in-depth analysis of over 75 biomarkers related to aging and health. It includes reports on telomere length, immune system age, and the impacts of lifestyle factors such as smoking and alcohol.

TruAge tests are developed using the latest generation of aging algorithms and measure a comprehensive range of biomarkers. Our tests are backed by extensive research and collaborations with top academic institutions, providing highly accurate and actionable insights.

Yes, our laboratory services are CLIA certified and HIPAA compliant, ensuring the highest standards of data security and patient confidentiality.

For any additional questions or concerns, please contact our support team at support@trudiagnostic.com or call us at +1 (833) 963-1700.

You can cancel your order anytime before it leaves our warehouse, typically within 48-72 hours of purchase. If your order has already shipped, you can still receive a full refund by returning the kit within 30 days of purchase. After 30 days, refunds will be issued as store credit. To cancel your order or initiate a return, please email us at support@trudiagnostic.com

We understand that receiving unexpected biological age or epigenetic results can be challenging; however, dissatisfaction with your results is not grounds for a return or refund. Once the laboratory service has been completed correctly and in accordance with our high standards of quality, returns cannot be accepted.

Our lab is CLIA-certified, HIPAA-compliant, and adheres to rigorous quality assurance protocols with every batch of samples to maintain a 99.9% reproducibility rate, ensuring the accuracy and reliability of your results.

For kits purchased from an authorized third-party retailer, please refer to the retailer’s refund policy to determine if your kit qualifies for a full refund through them.