Important: Our estimated sample processing time is 4-5 weeks from the time your sample reaches the lab. Actual sample processing times may vary.
Your TruDiagnostic™ homepage displays the status of your sample as it moves through each step of processing, from the time you order to the time you receive your results. Results typically take 4-5 weeks from the time a registered sample is received at the lab.
Step 1. Register your Kit
Before you submit your sample, make sure to register your kit to a TruDiagnostic™ account. To begin, register you kit here.
Once you have successfully registered, use the return tracking link available on your profile homepage to track your kit’s progress to the lab. Samples mailed from within the United States typically reach the lab within 1 week.
Step 2. Sample Arrived at the Lab
We’ll send you an email when your sample is received at the lab and the barcode has been scanned. Once a sample is received, it enters the queue for processing.
Step 3-4. Prepping your Sample and Extracting your DNA
These steps include the time a sample spends in the queue at the lab, as well as the visual inspection of your sample, DNA extraction, and quantification of DNA from your sample. If your sample does not yield sufficient quantities of DNA, this step may be repeated.
5. Evaluating your Biological Age
This step refers to the analysis of your blood sample. We evaluate your biological age using your sample on our custom chip.
6. Review the Data
Quality review is where the data returned from a set of samples is reviewed to ensure that it meets our standards for call rate and accuracy. If your sample does not yield a call rate that meets our standards, this step may be repeated.
7. Final Computation
Samples proceed to this step after they pass quality review. This step compares sample data with the rest of the TruDiagnostic™ database to generate results for features like DNA Relatives.
8. Your Results are Ready
Once the computation step is complete, data is loaded into your account and your reports are made available. You will receive an email when your results are ready.